Corrections Policy

When we get something wrong, we aim to correct it promptly and label material changes in a way readers can understand.

How we classify post-publication changes

Not every edit means the same thing. We use different update language depending on what changed.

• A routine update adds new developments, official reaction, or fresh context without reversing the core facts already reported.
• A clarification tightens wording when a sentence or framing could reasonably confuse readers, even if the central fact remains correct.
• A correction addresses a material factual error, including wrong names, numbers, dates, locations, attributions, or descriptions of what happened.

Examples

• Routine update: adding a company response, court filing, injury status, or second-day market reaction to an already accurate story.
• Clarification: revising a sentence that blurred allegation and confirmation, or making clear that a claim came from one source rather than an established fact.
• Correction: fixing the wrong vote count, misstating the agency involved, naming the wrong executive, or reporting an incorrect event time.

How correction notices appear

Material corrections should be noted in the article itself. Depending on the severity, that may appear as a correction note near the top of the story or an editor's note appended to the article. Clarifications and meaningful routine updates may also be noted in article update language, with the article's modified time updated accordingly.

Corrections workflow

Error reports sent by readers, sources, or people mentioned in coverage are reviewed by the newsroom inbox and routed to the relevant author or the Editorial Desk.

• We review the published claim, the cited sources, and any supporting material sent with the request.
• If the reported issue is valid, we update the article and apply the appropriate label: update, clarification, or correction.
• If the issue is disputed but not resolved, we may revise wording to reflect the uncertainty more precisely while verification continues.

How to report an error

Email contact@northstarherald.com with the article URL, the specific claim you believe is wrong, and any source material that supports your request. For the fastest review, include screenshots, documents, or direct links where possible.

You can also review our Editorial Policy and Contact page for related standards and newsroom contact details.